Are you ready to revolutionize the way you communicate with your customers? Say goodbye to those old-fashioned cold calls and email chains and hello to the new game-changers in town: live chat and Facebook messenger.
Not only do these tools streamline the process and give your audience the answers they need lightning fast, but they also provide a unique opportunity to get to know your potential customers on a personal level and truly understand what makes them tick.
But before you dive in, it’s important to have a solid game plan in place. This includes crafting clever automated responses, speaking in a friendly and relatable tone, and having quicker response times than a New York minute. And most importantly, don’t overwhelm your clients with excessive advertising or you’ll risk giving them the wrong impression.
Instead of overwhelming your audience with various call-to-action options, make live chat the go-to for capturing leads and increasing conversion rates. But to make it truly shine, it’s essential to adopt a personal and conversational approach that makes your customers feel like they’re chatting with an old friend.
Facebook messenger also opens up a world of possibilities, with the option to create “calls to action” in the conversation, connect the content of your Facebook to your website and even use bots for automatic answers to frequently asked questions.
But remember, with great power comes great responsibility. It’s important to know the language to use and have a well-organized schedule to give the right answer at the right time.
Don’t fret though, Boko is here to help guide you through the process and make sure you come out looking like a pro. So, don’t hesitate to contact us and schedule a call. Let’s level up your communication strategy together!